Is there a way to make it so staff only see their shifts in the app and not everyone else's?

My staff can see the schedule of other employees in their online app they use to view their schedule. They are always complaining when someone gets more hours than them. Is there is a way to make it so each employee only sees their schedule and not the rest of the staff?

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Hey @user100101001.  I’m sorry to hear that your team is behaving this way.  But I guess it happens.  Still I’m thankful that I’ve not had to deal with that kind of pettiness yet because I would have not been nearly as patient as you.  Ha.  Anyway….  Unfortunately, this is not currently possible.  The scheduling portion of Square Team is set up to mimic the old way of printing a schedule and posting it on the wall.  Even with that, employees would see other employees’ schedules, though.

 

Anyway, I’d normally recommend that you head to the Square App Marketplace and look for a third-party scheduling solution that allowed this.  But the few I looked at don’t have that capability, either.  If you want to, you can head over to the Ideate Board and submit a feature request to the Staff & Payroll Team for them to review and make a decision about.  But otherwise, other than sitting your team down and setting them straight about this, I can’t think of any other short-term solution other than not allowing use of the Team App at all.  That way, your employees would only get an email or text about their schedules (and no one else’s) as they already do now.  Ugh.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

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Azazel, You keep posting this information but what you are posting does not exists?   You are either using a different version or a different system.  There is no "appointments" under "team", nor is there a "View personal calendar" anywhere.

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30 REPLIES 30

You are absolutely incorrect 

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lol I appreciate you think so, but unfortunately you can't tell me I see things that are simply not there. Thanks for trying to help though.

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You’re still wrong

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👍

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You are absolutely incorrect. You may be the one using a different setting like food service or retail. We are a service providing business with a team and appointment calendars all through square. You are in the wrong place.

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You can and that’s how I have it set up right now. The complaints I get is that they want to be able to see each others schedules.

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Would you mind telling me where the settings are to change this?

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^.^

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So the only solution is to disable the use of the teams app on their phones?  So that they can only view each others schedules on the POS in store which is harder to do...?

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No, you go into permissions that they are assigned to and then appointments and toggle whether or not they can view only their calendar or all calendars.

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