How do I get ACTUAL help from square to fix an employees social security number?

[flourgirl1996]

I worked with Square multiple times at the beginning of the year to fix an employee's ss#,  Now I find out it's wrong again.  Have sent several emails to Square but they obviously are not reading them - their replys are completely unhelpful.  They told me to reactivate an inactive account - not sure how that's going to resolve the fact that taxes have been filed to the wrong ss# for the entire year....frustrated!

[Donnie-M]

@flourgirl1996 are you using square payroll?

[flourgirl1996]

Yes we are