Geofencing Clock In/Out - Geofence in wrong location - How to fix?

My team is unable to use their app to clock in/out as my business location is showing the wrong geolocation for my business. Our business address is correct. The geofence is showing as down the street. In order for my team to clock in/out, they literally have to walk down the block to do it. How do I fix the geofence location? Any and all help is greatly appreciated. 

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Square Community Moderator

This sounds like a good question for our Team Management team, @makersandclay

 

They can take a look at your account with you to help shine a light here, as they can look at your account alongside you to pinpoint what's going on here. Please reach out by phone or email when you have a moment by logging into your Square account and heading here.

 

P.S. Welcome to the Seller Community 

JJ
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
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