@davidloh do the items show up in your Online Store? If not, can you try marking them as available under Online Store > Items to see if that fixes the issue?
AshleyK Community Moderator, Square Sign in and click Mark as Best Answer if my reply answers your question.
Have you tried reaching out to Instagram to see if they have any solutions/troubleshooting? If not, this may be a case for an engineering ticket with the Support Team since everything else is working fine.
AshleyK Community Moderator, Square Sign in and click Mark as Best Answer if my reply answers your question.
My square website store is synced with my Instagram and Facebook stores. I used to add new items to my Square store and they would automatically show up in Instagram. However, the last 4 items that I've added do not show up. They are in my Square items, but nowhere else. Has something changed?
@davidloh Were you ever able to figure out what the issue was? If so, would you mind sharing any info with @Ceeceestudio? Otherwise, it might be worth reaching out to Instagram's Support Team as AshleyK suggests above.
