Hobart HTi Barcode Label

We bought the Square Register to be used in our grocery store. We also purchased the Hobart HTi scales for the bakery and butchery.

We've tried everything possible to make the scale print a barcode label that is readable by Square. And still not working... We have reached a point where Square reads the barcode and correctly identify the product, but does not read the price.

Any ideas? I'm sure the issue is the string to generate the barcode.

If we use the label type 11, printing the UPC-A code, it return "Item no found" when scanned. If we use the label 180, printing the EAN13, only reads the product code, but not the price.

UPC-A code: 201009909497

where 10099 is the product code, 0949 is the price ($9.49) and 9 is the verification code.

 

EAN13: 0210099009499

where 02 is the prefix, 10099 is the product code 00949 is the price ($9.49), and 9 is the verification code.

 

Any idea? What am I doing wrong? Please!!!! We need to open the store next week and I have no clue how to make it work...

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Square Champion

Hey there @Mercado_Ideal.

 

The UPC-A code only have 4 digits for price, and the requirement is for 5 digits.  So instead of 0949 it should be 00949. Of course, that might also change the check digit. The invalid formatting most likely is what is causing the “item not found” error.

 

I see nothing wrong with the EAN-13 barcode, but hopefully the change to the UPC-A code will mean you don’t need it.

 

Let me know how that goes.  Also, here are links to various Square barcode help documents.

 

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

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Square Champion

@Mercado_Ideal ;

I was having issues making a Price embedded Bacode, but a week or so ago I got it to work using the UPC-A format font.

You hace 20 as defining its a Price embedded bacode not 2.  

Try 2 to show Price

10099 for the Product

00949 to show $9.49 dollar amount

and then have your Barcode generator make the check digit 7 in my example below

so your UPC-A barcode would be:

210099009497   11 digits where your UPC-A is 12 digits

Keith
Owner
Pocono Candle

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