How do I remove Cash App from the customer display payment options on the new Square Register?

[lund0420]

I would like to remove Cash App from the customer display on my new Square Register. I didn't consent to having it there, and would like it off so customers don't see it. It's also huge on there!! Any help!?

[Anthem]

Hello @lund0420 This is somethign Square allows you to do. You can remove cash app as an acceptable payment method by going to your Online Dashboard > Settings > Checkout. Scroll down and toggle off option to accept cash app. 

Hope this helps.

[saltwaterssi]

Where is the "online dashboard" - I can't find this toggle...

[BernadetteA]

Hi @saltwaterssi 👋

 I believe these instructions may be outdated. Do you see the "More" option from your Square Register? If so, click the tab, then click Settings > Checkout > Payment, then click the X next to Cash App. 

If you do not see this, please post a screenshot of your Square Register screen, along with the app version you are using. 

Thanks in advance! 

[saltwaterssi]

Not sure how to add photos here, it wants a source location. At any rate, I have app version 6.34 on the register and there is not a "Checkout" option under Settings. Please advise. Thank you

[JJ_]

Interesting @saltwatterssi. Could you confirm which app you are using Square Point of Sale, Square for Restaurants, or Square for Retail?

[saltwaterssi]

Square for Retail

[saltwaterssi]

I have 2 Square Registers and neither of them have the Checkout option listed in the Settings. Just to be clear, this is the stand alone Square Register that is not an ipad.

[BernadetteA]

Can you take a picture of the tab options you see under Settings? Do you see anything that says Payment Methods?