bakedshan
12-03-2024
09:09 PM
Thread Options
- Subscribe to RSS Feed
- Mark Thread as New
- Mark Thread as Read
- Float this Thread for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Your Custom Domain is overdue. Update your billing information
Randomly today my website stopped working, as customers were placing orders. When I checked on my account I go the message "Your Custom Domain is overdue. Update your billing information" and the domain status says Overdue. This is odd considering that I pay for a annual domain subscription which autorenewed on October 16, 2024. The renewal included the domain renewal and domain privacy add-on. This is for my website: https://www.bakedbygt.com/
1 REPLY 1
MayaP

12-09-2024
03:41 PM
Thread Options
- Subscribe to RSS Feed
- Mark Thread as New
- Mark Thread as Read
- Float this Thread for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Hey @bakedshan,
I appreciate your patience! Are customers still having issues checking out? Is that error message still occurring?
MayaP
Square Community Moderator
Sign in and click Mark as Best Answer if my reply answers your question ✨
Square Community Moderator
Sign in and click Mark as Best Answer if my reply answers your question ✨