I updated my business name and it's showing updated everywhere but on the website tab. How can I get this updated as well?
I just figured this out. I had my old business name showing up in the online editor, but not the dashboard, receipts, everything under dashboard (items etc) had my new business name. But, going into 'online' it had my old business name in both the top left and top right corners. How to fix it: In the top left corner, it has a drop down next to the old business name under online.
(Rollerderby Pixie is my old business name.) Click the down arrow. Then, click the three dots in the next screen that comes up and you can change it to your new business name. After that's done, your Square Online store will have the new business name in the browser tab!
HI, business name requires change in a few places.
Square Dashboard, Account & Settings, Account, Personal Information, Business Name, Edit
Square Dashboard, Account & Settings, Business, Locations, click on Location displayed, Edit
Online Dashboard, Website, Site Preferences, Site Title, click Change Site Title
Online Dashboard, Settings, General, Store Information, Edit
These steps should change the Display Name within your account. You still need to contact Customer Support so they can change the information within their dashboard.
You can try to contact Customer Support with this link. Monday to Friday, 6:00am-6:00pm PST.
Contact Customer Support
https://squareup.com/help/us/en/contact?panel=FAB456B04971&skip_unit_select=true
You will get a few options to contact, click Call Us, a new browser window will open with phone number and customer code.
You must be logged into your account and is best on a laptop or desktop. Phone app sometimes displays unavailable at times.
I just figured this out. I had my old business name showing up in the online editor, but not the dashboard, receipts, everything under dashboard (items etc) had my new business name. But, going into 'online' it had my old business name in both the top left and top right corners. How to fix it: In the top left corner, it has a drop down next to the old business name under online.
(Rollerderby Pixie is my old business name.) Click the down arrow. Then, click the three dots in the next screen that comes up and you can change it to your new business name. After that's done, your Square Online store will have the new business name in the browser tab!
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