Digital Downloads

[mintandcoco]

Hi,

  I’ve opened a ticket on this but maybe you can help me! Square replied saying that we have the option to add digital items for download in our stores but when I select digital item, I don’t see where you can add any pdfs or files?

[JK_Fiber_Art · Accepted solution]

Unfortunately, Square currently does not have a built in feature to manage the digital download after the purchase.  Yes, you can create a digital download item and even not require a physical shipping address however, after the transaction you have to follow-up with an email that has the digital item attachment or provide a cloud link to the digital item (Dropbox, Google or Microsoft Business).   Your other option is to use a 3rd party app/service like this one that works with Square. 

[shahraz_ali]

Hey everyone,

I run a small website where I sell digital novels in Urdunovelbook.com . Right now, I’m struggling with finding the best way to accept payments from international customers. I’ve looked into PayPal and Stripe, but I want something that integrates smoothly and doesn’t have high transaction fees.

Does anyone here use Square for digital product sales? If so, how does it handle file deliveries after a customer pays?

Would love to hear your experiences!

Thanks in advance

[_Violet]

Hi @shahraz_ali - Thanks for reaching out to us here on the Square Community👋

I went ahead and merged your post to an existing thread where other Square Sellers have discussed Digital Items as well. We merge duplicate conversations together to keep like comments in one place, and to make it easier for others to find the thread in the future. 

Please see the reply from one of our Square Champions, @JK_Fiber_Art, which has been marked as the Best Answer to this question ✅

I hope this information is helpful, but please do let me know if you have any additional questions!