Subscription link still not a thing?

Are we still not able to provide a link via the storefront for subscriptions??

 

I just assumed there was a link somewhere but none to be found, search brings up nothing.

 

I just added several more and didn't realize they do not show up as a product being offered on the site. Do I have to manually send people a link for this??

 

Angela

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Square Champion

@Deesseboutique Before I can fully answer this question, can you provide your store URL and the name of a couple of items you have created subscriptions for?  The functionality to subscribe online is available, or at least should be.  But, from what I read it does not "add a link" to our sites.  Let me look at your site, that I can probably help you better.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!
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Thanks.

www.deesseboutique.com

 

After looking everywhere that a customer could possibly subscribe I can't find a link / or option in any of the included products. That said, someone did subscribe this year to soap and I have no idea how she did it (unless I sent a link and forgot I did). I really want to be able to direct customers to this feature.

 

I have subscriptions for all the Soaps, Body Powder, Powder Refills and just added 2 kinds of puffs. Guessing you need links so here are a few.

https://checkout.square.site/merchant/1YH1G9C333XJ0/checkout/6RKHBWQOPOSHZJPSPQY5MUGR

 

https://checkout.square.site/merchant/1YH1G9C333XJ0/checkout/2BMURCMIKG5WCPEORS2R5UOH

 

Angela

 

 

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@Deesseboutique 

 

Please forgive what might seem as very obvious questions.  But I'm trying to figure this out.

 

  1. DO the items you are selling as subscriptions have shipping fulfillment enabled?
  2. Have you assigned these items to a subscription plan?
  3. Can you show me a screen shot of one of your subscription plans with item(s) assigned to it?
  4. Can you show me the "subscription" section of one of your item definitions showing that it is, indeed, assigned to a subscription plan?

If none of this helps, I'm going to have to tag the moderators for further investigation, because I'm running out of ideas about what could be causing this.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!
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