DIGITAL DOWNLOADS

[jaylotusgtk]

I've recently added a new product to my shop as a digital product. I did a test buy and what I noticed was that I don't get sent any digital item to my email. I can add an image of said digital product but I don't see an option to actually add a digital item to get sent to the buyer.

PLEASE PROVIDE A WAY FOR THOSE OF US THAT DEAL WITH DIGITAL PRODUCTS A WAY TO PRESENT AND SEND OUR DIGITAL FILES. THIS IS CRAZ!!!! PLEASE FIX THIE PROBLEM ASAP!!!!

[Sineaid]

Thanks for your post @jaylotusgtk, and welcome to the Community!

I fully understand how this option would be of great benefit to many Square Sellers, as it has come up here in the Community a number of times. 

While it is of course still a feature request, you do have the option to send these emails automatically, by integrating a service such as SendOwl.

If you haven't already, you can check out our partnership with SendOwl on the Square App Marketplace.

[HM4M]

@Sineaid This has been a request for years. I can literally find threads for this back in 2015. It is quite incomprehensible that we are being told to use other companies to do something that users have been asking for; for years. AND those companies will charge us for the that feature. Whereas other platforms have this functionality as a free app. I will use plugins when it provides extensions such as marketing but to tell us to pay someone else for functionality is pretty disrespectful to your Square Community. IMHO.