I have added the food menu in the Items section of Square. However, customers are unable to see the menu I added and cannot place orders through online channels. What do I need to do to make the menu visible to customers and allow them to place orders through online platforms such as DoorDash or Uber?
Hi @Gor ! Welcome to the Square Community!
I am going to provide some information on how to set up your menu so it is available online. If you have any other questions, please let me know! You can tag me by using the "@" and then my username (Summer2024) 😁
Enable Online Ordering:
→Dashboard
→ Online
→ Site Editor
→ Enable Online Ordering
→ Configure hours of operation
→ Set delivery/pickup options
Configure Order Types:
→Pickup orders
→Delivery options
→Curbside pickup
→Dine-in ordering
Check Item Visibility:
→Verify categories are set up
→Confirm items are assigned to categories
→Enable items for online ordering
Connect Delivery Platforms
In house Delivery:
→Settings
→ Delivery
→ Set delivery zones
→ Configure fees
→ Set minimum orders
DOORDASH:
→Dashboard
→ Online
→ Delivery
→ Select DoorDash
→ Follow connection steps
→ Sync menu items
→Dashboard
→ Online
→ Delivery
→ Select Uber Eats
→ Complete account linking
→ Verify menu sync
Items Not Showing:
Platform Connection Issues:
Please note: Some features may require specific Square subscription levels. Also, delivery platform availability may vary by region in your market.
I hope this helps!
Hi @Gor ! Welcome to the Square Community!
I am going to provide some information on how to set up your menu so it is available online. If you have any other questions, please let me know! You can tag me by using the "@" and then my username (Summer2024) 😁
Enable Online Ordering:
→Dashboard
→ Online
→ Site Editor
→ Enable Online Ordering
→ Configure hours of operation
→ Set delivery/pickup options
Configure Order Types:
→Pickup orders
→Delivery options
→Curbside pickup
→Dine-in ordering
Check Item Visibility:
→Verify categories are set up
→Confirm items are assigned to categories
→Enable items for online ordering
Connect Delivery Platforms
In house Delivery:
→Settings
→ Delivery
→ Set delivery zones
→ Configure fees
→ Set minimum orders
DOORDASH:
→Dashboard
→ Online
→ Delivery
→ Select DoorDash
→ Follow connection steps
→ Sync menu items
→Dashboard
→ Online
→ Delivery
→ Select Uber Eats
→ Complete account linking
→ Verify menu sync
Items Not Showing:
Platform Connection Issues:
Please note: Some features may require specific Square subscription levels. Also, delivery platform availability may vary by region in your market.
I hope this helps!
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