Sudden error - what does it mean?

Screenshot 2024-09-03 183528.png

 

Why does it happen? Customers cannot order all of a sudden?

Is this because of Weebly or the internet?

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Alumni

Solution

Hi @kome7,


Thanks for reaching out to the Community for support with this. 


A short time prior to your post, our engineers began investigating an issue that was affecting the visibility of published Square Online sites. The root cause was quickly identified, and the issue was resolved soon after. The full details of this disruption can be found here. You can also check our Status Page at any time, if you experience similar issues in the future. 


We understand how disruptive even a short interruption to services can be, and apologize for the inconvenience and confusion this may have caused to you, your team and your customers. 


If you’re still having issues, or you believe the trouble you’ve had was unrelated to this incident, please do let me know and I’ll be happy to investigate further. 


Thank you for your understanding. 

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Alumni

Solution

Hi @kome7,


Thanks for reaching out to the Community for support with this. 


A short time prior to your post, our engineers began investigating an issue that was affecting the visibility of published Square Online sites. The root cause was quickly identified, and the issue was resolved soon after. The full details of this disruption can be found here. You can also check our Status Page at any time, if you experience similar issues in the future. 


We understand how disruptive even a short interruption to services can be, and apologize for the inconvenience and confusion this may have caused to you, your team and your customers. 


If you’re still having issues, or you believe the trouble you’ve had was unrelated to this incident, please do let me know and I’ll be happy to investigate further. 


Thank you for your understanding. 

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