How do I change my contact email on a Square contract?

[dmccannphoto]

Hello!

I signed up to square with email #1 and over the years changed my email to email #2. 

I get all notifications for Square at email #2.  

I just noticed that my Square contracts still state that they are between (me, email #1) and client.  I cannot find an edit anywhere that will change the email listed on the contracts to email #2.  This could be extremely confusing to clients, as they will see email #1 on the contract.  

Help?

[Stacelyn24 · Accepted solution]

Hi there,

Thank you for reaching out about updating your email address on Square contracts. Here’s how you can update your email address on your Square contracts to avoid any confusion:

1. Check Your Account Settings:

   • Go to your Square Dashboard and navigate to the Account & Settings section. Ensure that your primary email address is updated to email #2.

2. Edit Contract Templates:

   • If you’re using contract templates, you might need to manually update the email address in each template. Go to the Contracts section of your Square Dashboard, select each template, and update the email address to email #2.

3. Create New Contracts:

   • For any new contracts you create, make sure to verify that your email address is correctly listed as email #2 before sending them out.

4. Contact Square Support:

   • If the email address on your contracts still shows as email #1 despite these changes, it might be an issue that needs to be addressed by Square Support. Reach out to them directly, explain the situation, and they should be able to assist you in updating your email address on existing and future contracts.

Unfortunately, there isn't always an automatic way to update all contracts with a new email address if they were created with the old one, but ensuring all future contracts use the correct email should help prevent any confusion.

I hope this helps! 🙂