As anyone noticed being charged for services that want approved by you?

I never approve this!IMG_0936.png

849 Views
Message 1 of 2
Report
1 Solution
Square Champion

Solution

Hey @BeeFab16.  Square does not knowingly bill us for services we did not sign up for.  Question.  Is it possible that you signed up for a 30-day trial and forgot to cancel it?  All Square trials automatically roll over into regular monthly subscriptions after the trial period, like most software subscriptions do. That happens more than people like to admit.  Also, it looks like you’ve been paying there bills for nearly a year now and just noticed you were paying them?  If so, I believe that Square limits their liability to 6 months.  You would have to get on the phone with customer support to have them look into this and figure out what they can do for you.  We will not be able to help you here.  Good luck.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!

View Solution >

832 Views
Message 2 of 2
Report
1 REPLY 1
Square Champion

Solution

Hey @BeeFab16.  Square does not knowingly bill us for services we did not sign up for.  Question.  Is it possible that you signed up for a 30-day trial and forgot to cancel it?  All Square trials automatically roll over into regular monthly subscriptions after the trial period, like most software subscriptions do. That happens more than people like to admit.  Also, it looks like you’ve been paying there bills for nearly a year now and just noticed you were paying them?  If so, I believe that Square limits their liability to 6 months.  You would have to get on the phone with customer support to have them look into this and figure out what they can do for you.  We will not be able to help you here.  Good luck.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!
833 Views
Message 2 of 2
Report