@Becca1 More information would be helpful. What beta test were you a part of that you think you aren't a part of, now? As for contacting a beta manager, the Square beta program has gone through a lot of changes recently, and has mostly been absorbed back into the product development teams. So, knowing which beta is critical to knowing where to direct you. I will, however, tag @nika to chime in.
I'll mention that I'd be curious to know how a beta cost you money. Hopefully, you didn't build business procedures on beta functionality because that is never a good idea. There is no guarantee that something being beta tested will survive, so we should not count on beta features until they are rolled out. I've seen more than a few beta features (Square and others) be pulled back, so it's always wise to be cautious.
Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)
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