How do I get my Square savings folders to work?

My savings folders are set to a certain percentage of taking money from every sale, but I’ve notice that the folders aren’t building money anymore. It says everything gets transferred after 5:00. How do I change that? 

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Square Champion

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HI there @Drizzy1.. If I'm understanding you correctly, there's nothing you can change.  Money deposited into Square savings folders is processed as follows:

 

  • Contributions made through Automated Savings before 5 PM MST are deposited the same day.
  • Contributions made at or after 5 PM MST are deposited the next day.  These funds are still "saved" but they will show pending until the next day.  In other words, you won't be able to access/transfer them anywhere until the next day.

For more details, refer to this Square Support article: Manage your savings account.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

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Square Champion

Solution

HI there @Drizzy1.. If I'm understanding you correctly, there's nothing you can change.  Money deposited into Square savings folders is processed as follows:

 

  • Contributions made through Automated Savings before 5 PM MST are deposited the same day.
  • Contributions made at or after 5 PM MST are deposited the next day.  These funds are still "saved" but they will show pending until the next day.  In other words, you won't be able to access/transfer them anywhere until the next day.

For more details, refer to this Square Support article: Manage your savings account.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!
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Square Community Moderator

Thank you for your insight, @TheRealChipA!

 

@Drizzy1, just to make sure I have this correct as well, at what point did you notice that the folders stopped collecting money?

 

Please let me know and I can take another look into this for you.

Sammie_C
Community Moderator, US, Square
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I noticed it before Helene hit in Sept. 

but today when I checked it took out of today’s payments.. idk if it’s fixed, I’ll see if it continues to build. 

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Square Community Moderator

Thank you for letting me know that, @Drizzy1. Please keep an eye on it and if you see this issue pop up again, please feel free to tag me and I can take another look.

Sammie_C
Community Moderator, US, Square
Sign in and click Mark as Best Answer if my reply answers your question :sparkles:
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