Hey there @TEE2. That is odd, indeed. To help you track down what might be the issue, some more information is needed.
- Your website URL
- The name of one or two services that have some of the options/variations marked as unbookable online. Also, the variations of those that are marked as such.
Thanks.
Ok. I found that on your first service. Can you please edit that service, then open up the “day of service” variation, go to the online booking tab and do screen shots of that to post here?
@TEE2 That last screen shot is the problem. “Bookable by customers online” must be toggled on for all variations that allow online booking.
I just got back late last night from a 8-day trip. I’ve put your post on my list to get to sometime today. At first glance, this one seems like one I’m going to have to escalate to the moderators so they can consult with the product team. But give me a few hours to be sure.
@TEE2 Having had a chance to review our chat, it seems pretty obvious to me that there is a bug/issue in your account somewhere. So I’m going to tag a few Square moderators to review this thread and consult with the product team to hopefully find a resolution for you. I’m sorry both for my delay here and for not being able to resolve this with you. I’ll keep watching the responses here to see how this is fixed.
