Failed payment

Timmulligan0 · ‎03-03-2025

I am using an iPhone 12 with iOS 18.3.1 and the transaction appears to be processing but returns with “Failed payment. Square encountered an unexpected error”. I log into an iPhone 16 and it works

Donnie-M · ‎03-04-2025

@Timmulligan0 have you double checked and made sure your square app is up to date? Old faithful suggestion, try uninstalling and reinstalling the square POS app. I had an issue last week with the teams app that I had to do this and I don't often have to with apple devices.

How are you trying to process the payment? tap pay? or with a reader?

Donnie
Multi-Unit Manager
Order Up Cafe/Tombras Cafe/Riverview Cafe/City County Cafe
Roddy Vending Company, Inc.
www.OrderUpCafe.com

Using Square since July, 2017
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Timmulligan0 · ‎03-04-2025

What a gift. I focused on the IOS update, never thought about Square. That worked. Thank you