Failed payment

I am using an iPhone 12 with iOS 18.3.1 and the transaction appears to be processing but returns with “Failed payment. Square encountered an unexpected error”. I log into an iPhone 16 and it works

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Square Champion

@Timmulligan0 have you double checked and made sure your square app is up to date?  Old faithful suggestion, try uninstalling and reinstalling the square POS app.  I had an issue last week with the teams app that I had to do this and I don't often have to with apple devices.

 

How are you trying to process the payment?  tap pay? or with a reader?

Donnie
Multi-Unit Manager | Founder, Table & Ledger
tableandledger.com

Square AI Champion | Using Square since July, 2017

"Good judgment comes from experience, and experience comes from bad judgment."

"You can have everything in life you want, if you will just help other people get what they want." - Z.Z.

"AI doesn't replace your judgment. It gives your judgment better information to work with."
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What a gift. I focused on the IOS update, never thought about Square. That worked. Thank you 

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