Error message when trying to book client’s next appointment

[kim_chillsalon]

Hello,

I have about a dozen clients that have no issues booking their appointments online but when I try to book their next appointment in person, I get an error message that says “Something went wrong loading available booking slots.” Anyone know how to fix this issue?

[BernadetteA]

Thanks for reaching out, @kim_chillsalon

When you get a chance, can you review the Best Answer here and let us know if any of those settings need to be fixed in your account? 

When you say "a dozen clients", do you mean this issue does not happen to ALL of your clients? Does this error pop up after they have completed the appointment they were able to book their end? 

Thanks in advance for the additional clarification! 😊