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Inflation: How is your business dealing with it?

Hello everyone! 

 

With the U.S. inflation rate accelerating to a 40-year high of 7.5 percent, I was wondering: 

 

How is your business dealing with inflation? 

 

inflation.png

 

How much have your input costs increased?

Have you increased your prices to account for inflation or have you kept your prices the same? 

Has it caused you to look for alternative vendors? 

 

@homeprogreen @keicollective @DinaLRosenberg  @JessPoynter @HC_Charlie  @ginawood  @egpcrafts  @soycandlesbytas @MudFire_Dex  @TOTSC  @specialtiesgame  @JupiterGames @GourmetOnWheels  

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Shipping costs have definitely risen. I set my margin long ago so it’s simple. Every order I run the numbers against margin so if my costs go up then my prices go up. But my customers seem to take it in stride because they know that if my costs on an item goes down then the price they pay also goes down

Steve Green, if my answer solved your problem then please select best answer
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My shipping costs are double right now (without the gas increase that I am sure is coming). On some things, we are eating the difference and on some, we have increased prices. A pallet of clay has gone up .03 per lb in the last few months which correlates to a small increase but shipping is usually is closer to $200 per pallet and was closer to $400 on the last order I placed but the larger issue for us has been supply chain in general or shipping delays. The supply chain has us testing a new line of products because of delays from one of our suppliers that have become 6+ months. We actually were rung out for products in December that we didn't get until March which didn't feel good. We also had a pallet completely freeze coming out of St. Louis last month which was a real pain. Customers have been understanding in general about price increases. Since a lot of our income is in our membership fees we haven't increased those since those costs haven't been super affected yet but that may change if energy costs rise due to gas/energy prices from the war in Ukraine.

Deklan (Dex) they/them]

MudFire CEO | Square enthusiast

Visit me at MudFire online
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We're pretty lucky in that we just purchased a huge amount of product that can hold us over for quite some time. We did have to freight that product in so we take our regular margin plus a little bit to recoup that expense. To reiterate above, shipping has gone up. Uline is raising their prices on packaging- but we're transitioning to using the free priority boxes from the post office when we can. Regional Rate A is our friend.. We haven't raised our services prices in three years since we opened so we are going to move them up just a little bit... not a ton- but something. 

We gave our employees raises- we probably can use one more person on staff but are holding off and instead using people on project basis.

 

Dina
Co-Owner Amityville Apothecary
www.shopamityvilleapothecary.com
Instagram | TikTok @AmityvilleApothecary

Podcast: Apothecary After Dark (YouTube & Spotify)
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@DinaLRosenberg Shipping prices have gone up massively and that is also price gouging, not inflation.

 

René 

Life is too short to eat boring cheese.
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As an artist collective, our community has been hit by not only inflation but also by the rather substantial Etsy rate hikes of late. 

 

The shop itself runs off of rent paid by each artist based on how much space they occupy.  So haven't seen anything effecting the shop directly. But our artists are feeling it for sure. There's several common art supplies that are having shortages due to shipping/supply chain issues. And like I mentioned, Etsy just about doubled their fee (3.5% to 6.5%). 

 

In store, we've had several of our artists raise their pricing in the last month to help adjust for all the changes. We also all share info in a discord server so when someone finds a good deal with a printer or a new supplier of an art supplies we all know about it! Crowd sourcing info has been a life saver for some. 

Andrea with Kei Collective - an artist collective with a shop in Phoenix, AZ

We're a Square Super Seller - We're here to help!
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@keicollective That is a perfect example of price gouging by Etsy

 

René

Life is too short to eat boring cheese.
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I do not see it as inflation, I see this as Price gouging. Businesses are raising prices as they see the world slowly return from Covid-19 and there is a lot of demand for products and services.

 

As my meat and poultry supplier has not raised any prices, my cheese and charcuterie supplier is raising prices and it is clear it is price gouging. 

 

René

Life is too short to eat boring cheese.
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Inflation hasn't touch my general merchandise much. A lot of my suppliers/manufacturers have tried to absorb some of the cost, but not sure how much longer. Inflation has mostly touched my raw materials for the products I make for wholesale. My solder costs have more than DOUBLED and sometimes TRIPLED over the last several years. This increase has been going on the last several years as raw metal prices like tin and copper have soared. I've just absorbed the cost so far since my profit margins are pretty good on these items. If it continues to rise over the next year I may need to make some adjustments.

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Raise prices. It is what it is.

 

My prices reflect the cost of doing business and not "what the market will bear" or "threshold of pain" price point. 

 

If my cost goes up, so do my prices to protect the profit that  makes this worth my time. Its not like the competitor down the street can offer a substantial discount. They have the same issues I have.  Even if they do, they are just hurting their operating budget for future growth.  

 

That is my thoughts. 

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I agree. 

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I have increased our prices accordingly with our vendor increases, mostly sticking to MSRP. However I'm thinking about doing additional increases to accommodate the cost of doing businesses.

Kamala Allison
Chief "Do Good, Feel Good" Officer
In store: 1528 Pacific Ave, Santa Cruz, CA
Online: www.ShopFybr.com
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As a small restaurant, basically….the  product rises from the vendor that’s a fact, but as we offered free delivery in to our neighborhood, now we have to charge for delivery due to fuel/gas increase 

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I’m a mobile hairstylist and honestly I getting hit from every angle. My car use to take $25.00 for a full tank… Now it’s $50.00and hair products have went up significantly. A social site stated that all cosmetologist should go up 30% on all services. I’m going to stay positive and just keep on moving forward! Just keep swimming 🐠🐟

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I move my prices along with the price of the material I need to fill my clients needs. It's the shipping that customers are complaining about

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Absolutely love and appreciate everyone's insight on this. I know many economists said that inflation would be transitory, clearly doesn't seem that way. I think it's important that businesses recognize the increases in their costs and adjust accordingly, otherwise it will be difficult to stay afloat. 

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Agree 100% you can’t and shouldn’t absorb all of it or you won’t be in business long working in the hole. You have to try and buy in bulk buy on sale items stock up when you can and work out an appropriate price increase that you aren’t going in the hole and your customers still keep coming back! That’s the bottom line to keep your regular customers and continue to grow and get new ones! Good luck and kick 2022 in the butt and huge success to everyone!

> Square Champions Innovator, Beta Community Member, Square Champion Expert, Square Champion Advisor.
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As a boutique owner we increase our prices as our vendor increase theirs.  Each quarter I look at my prices to make sure I'm on track with the margins I'm goaling myself for.  I think the biggest price change for me will be shipping.  I've been offering a flat rate but I'm looking into changing that because I'm literally paying out double of what I charge sometimes.

Jacqueline Mull
Owner of Jackie's Uniquely U Boutique
Owner of Uniquely U Anime

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New virtual boutique owner here and wondering how you do your shipping on square as well as sales taxes?? 

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What are using for card processing which machine? I’m retail furniture so I’m set up differently than you. I have the register and terminal both have the tax setting in there. If you using just the mag swipe you plug into your phone just starting out go to your app on your phone and it’s in your settings to add sales tax and save it. Shipping is something I don’t do so I’m sure someone can jump in and tell you their best experiences. Best of luck to you and your new business!!!!❤️

> Square Champions Innovator, Beta Community Member, Square Champion Expert, Square Champion Advisor.
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We are a manufacturer/distributor of home decor paint and sundry products. Our costs on literally everything we use and sell has gone up significantly on a steady basis for 2 years. Prices on resins and plastics have dramatically increased, which directly affects our bottom line - we use one or the other in 95% of the products we use and/or sell. We always buy in bulk to save on shipping, but even that is now a challenge. For example, In Feb of 2020 shipping on a pallet of product we buy on a regular basis was averaging around $98-106 per pallet. This pallet has 1188 pieces of product on it. So, this means we paid around $.08-.09 per piece for shipping - which we factor into our cost. The product itself cost $.67 each, and the lids for them was $.09 each. In Feb of 2021, this same product cost me $.98 each, and the lids were $.14 each, and shipping on the same pallet of product was $264.  So, at that point, our price went up on the 1 item a total of $.50 per item - which equates to an increase of $594 for that 1 pallet. (For reference, we order 3-4 pallets at a time.) In Feb of 2022, for the same product, we are now paying $1.37 for the container, $.19 for the lid, and shipping on that same pallet is now $319. So, doing the math, that's now an increase of $.98 PER ITEM on that pallet from 2020, and an increase of $.49 over 2021, which is a total increase of $1164.24 PER PALLET over 2020 prices, and an additional $582 over 2021. And this is only on ONE of the items we use. We have 26 different containers we use!

Add to this the fact that the product we had always been able to get in stock within 2 weeks, we're now having to cross our fingers and hope we can get it within 6-9 months. This is no joke. We've waited up to 14 months for product we used to could call in an order for on a Monday and receive in house by Friday. 

In my business, resins, plastics, pigments, and most all raw materials are now being rationed, which means if my factory is only getting 10 barrels of product each week where they used to be able to get a truckload, then we're in line with every other vendor begging for a share of those supplies. 

In our case, we have eaten ALL of these price increases for the last 2 years up until recently. We only raised our prices last month, and only enough to cover our new costs. We're just trying to make the same margins we were making 2 years ago. So, when you say so many people are simply price gouging, I would encourage you to look behind the scenes at what a business really has to deal with. It's not cut and dry, and there are always other factors you may not know about.

 

We rarely ever get a complete order, so we started ordering double what we need at the time in hopes of receiving at least 1/4 to a 1/2 of that order. The paint industry has been hit very hard with supply chain issues.

The only hope in seeking out alternative suppliers is to actually find someone who had any product you need in stock prior to the slow down. It has happened, but we had to pay more for it also.

When the lockdowns first started, we began increasing our orders because we knew what could happen. The excess supplies only lasted us about a year, and then we were in the same waiting line everyone else was. 

 

In an effort to recoup costs, we started selling directly to consumers on our website. Not competing with our retailers, mind you, because we do not sell into areas where there is a physical location selling our products. 

Selling directly to consumers allows for higher profit margins. (We are primarily wholesale). However, we've also changed our marketing angle to gear our product more to the end user, and we've slowed down marketing for new wholesale accounts. 

 

Overall, the supply chain issue for our industry is finally loosening up a bit, but we still have pigment issues. 

Hopefully, we'll all be back to better business soon!

 

 

 

 

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