Do you have the app installed? Just clarifying.
Which phone attachment do you have?
- The free one just needs to be plugged into your phone jack, and should not need anything else.
- The plug in for both the chip and the magstrip requires to be charged via the usb.
- The contactless and chip reader needs to be connected via the app. See below.
Open the app
Bottom right corner, click 'more'.
Click 'settings'.
Click 'Hardware'.
Then click the hardware you are looking to connect.
Follow the directions on the screen.
Best Wishes,
Tina
