Why is squares logo showing up as a hair salon in Texas in my emails?

IMG_7028.jpeg

A few days ago I noticed that when I get daily sales report emails in my inbox they have a new logo. I used google image search and found that it is a hair salon in Texas. I run a wellness center in Rhode Island and have no connection with this salon, and am really confused. Here is a picture next to a receipt email from Home Depot where you can see their logo for reference. I can’t remember if square used to have their logo there or if it was just an “s”. I use Gmail. I don’t think this is showing up for our customers but I don’t know. I went into our account and have updated our business logo and made sure that is correct, but that hasn’t changed it. 

139 Views
Message 1 of 2
Report
1 REPLY 1
Square Community Moderator

Hello @WaypointAcu, thanks for reaching out and flagging this. That does sound odd, and I’m happy to dig into this a bit more.

 

When you clear your cache or switch browsers or devices, does the same logo still appear? Also, is that logo showing only on older sales reports, or are you seeing it on new ones as well? If you updated your logo under Receipts on your Dashboard, that will be the version customers see.

 

Keep me posted on what you are seeing. I’ll keep an eye out for your reply.

 

 

MayaP
Square Community Moderator
Sign in and click Mark as Best Answer if my reply answers your question
98 Views
Message 2 of 2
Report