How longs to wait for a 1099 correction

Square reported the business income to me (individual). We requested a 1099 correction Aug 1st. I’ve called so many times I’ve lost count- today I waited 1 hour on hold until I gave up. They give me the run around and tell me they’ve escalated the issue but nothing happens. Today, after discussing the issue on the chatI someone called me back 45 min later requesting a call. I was told they were going to look into it and call me back and no one did. What do I do who do I contact? I’m a little desespérate here

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