Ability to delete locations

Ability to delete locations

I made a mistake and added an extra location. I do not want it in my drop down selection boxes. I want to remove the extra location not just deactive it! I want it gone!

2 Verified Answers
Verified Answer

To be able to permanently delete a location

hi,

 

As a new user of Square I try out new features, I accidentally added a location because my first location had issues linking to google. It's frustrating to not be able to delete the location when I entered it as a sample location. I also don't have a physical location for my business so I don't want extra locations there because it creates confusion for bookkeeping purposes. There should be a feature to completely just delete the location. I know there is an inactive feature but I don't want to see the location there.

 

I have same issue with invoices too as I created a wrong invoice which was sent then cancelled and is unable to delete which again affects my financial statements. 

 

Square should be more flexible and allow users to learn and make mistakes and then delete it. 

Verified Answer

Re: How do I delete a location?

I am frustrated with the location option. I am the owner and some how I am listed as the location. Now I cannot see my inventory or update my inventory. I am afraid to deactivate location for myself because I am concerned I may lose everything. All I want to do is see my inventory and update it.

162 Replies

How do I delete a location that is inactive?

 

Is there a way to shut off and permanently delete multiple locations yet? If not, when will this be an option? I turned it on by mistake, and want to go back to single location for inventory management. 

Square

Check out the information above for your locations. 

 

As far as inventory goes, you can still track all of your inventory by each of your individual locations. Follow the steps below. 

 

- Sign in to your dashboard and click Items
- Navigate the location-specific library by clicking an item in your library > click Select a Location under Inventory > Go

I am frustrated with the location option. I am the owner and some how I am listed as the location. Now I cannot see my inventory or update my inventory. I am afraid to deactivate location for myself because I am concerned I may lose everything. All I want to do is see my inventory and update it.

I am also struggling with "locations".  Our first few charges were at an event we did, so I setup a location.  Now I can't get rid of it.  Everytime I go into the Dashboard, it's the default.  I have to REMEMBER to change it everytime, even though I'll never use that location again.

 

If there was some way to at least make the non-location location the default that would be EXTREMELY helpful.  Right now, my location (that I no longer want) comes up for every area of the site.  Make a new item?  I have to delete it and then change the location.  Make an invoice, why do my "items" not show up...?  Oh, I'm in that wrong location again.

 

This is a real issue for me thus far.

What is the status of this "feature request"?  To remove locations completely.  (Or at least HIDE them from the dashboard entirely...)

Alumni

Hey @StingrayTravel, thanks for flagging and sorry to hear about the confusion this has been causing. For now, you'll need to continue to select the location in your dashboard before taking certain actions. 

 

While I don't have access to a timeline for any changes, I will be sharing your experience with our product liaison team. Thanks for your patience as we work to make this better.

As I understand it, once you have created multiple locations, you are unable to delete them and return to a single location. Can anyone tell me why this is the case? Is it anything Square is willing to change?

 

Being new to the set up process and having one property with several buildings, I got mixed up in how I was supposed to be entering in my information. I mistakenly used each building on site as a location instead of category. Now, I have 7 locations that weren't really a location to begin with and it is cluttering up my dashboard. I would really like to get rid of these. 

 

Is it something I can have a Square rep do?

We have this same problem... please... PLEASE fix it!

Come on now, 3 months????? Solution Please.