Hi @gidgeesmith,
So, generally speaking, available stock refers to the quantity of a product that is currently ready for sale, while stock on hand indicates the total quantity of that product in your inventory, including items that may not be available for immediate sale.
The difference between these two numbers can occur for a few reasons, including:
1. Pending Sales or Holds: If you have recent sales that haven't been fully processed yet or if items are on hold for customers, they may reduce your available stock.
2. Stock Adjustments: If you made any adjustments, such as returns, damage, or lost stock, it could affect the available quantity.
In your case, it's possible that some of the stock is reserved, or has been adjusted for another reason, which would explain why you see 14 in stock but only 12 available. You may want to check for any details that may be impacting the availability of your stock. If you need to quickly edit your stock from your online Square Dashboard, you can select the blue highlighted number in the "Available to sell" column. From there, select "Manage Stock" to make any necessary changes.
If we can help with anything else, please don't hesitate to reach out to us! ๐
Laurie
Community Moderator, Australia, Square
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