How can I view and print customer transaction reports?

I would appreciate being able to print a customer report, or look on the screen at customer transactions.  Things get updated yet our ability to find information goes.  Customers are now moved to Marketing and Loyalty.

I need to often look up what a customer bought however I have to scroll and open every transaction.  Is there an easier way.

 

741 Views
Message 1 of 2
Report
1 Best Answer
Square Community Moderator

Best Answer

Thanks for your post, @Spinayarncraft!

There are a few options available from the Square for Retail POS App and the online Square Dashboard that allow you to view and print customer transactions. Please see below!


Square for Retail POS App


View your customer’s transaction history

  1. Open the Square for Retail POS App and navigate to More > Customers.
  2. Select a customer to bring up their Customer Profile.
  3. Scroll down to Transactions.
  4. Tap View All to see all of their purchases.



Square Dashboard


View your customer’s transaction history

  1. Go to the Square Dashboard and navigate to Marketing & Loyalty > Customer Directory.
  2. Click on the customer's name to open their Customer Profile.
  3. In the Activity section, click Show More until you can see all of the customer’s transactions.


Print your customer’s transaction history

  1. In the Customer Profile on the Square Dashboard, click the ellipsis icon () ****in the top right corner.
  2. Select Print Customer. You’ll then be able to preview all of the printable information.
  3. Under the Activity section, click Show More until you see all of the customer’s transactions.
  4. Press the Print button.


Export your transactions

  1. On the Square Dashboard, navigate to Reports > Transactions.
  2. Use the Date Range filter to set the required time period.
  3. Click Export > Transactions CSV.
  4. You’ll then be able to download a spreadsheet file that includes all transactions within that time period and the names of customers assigned to these purchases.


I hope this helps! If you have any further questions or need additional assistance, please let me know.

View Best Answer >

728 Views
Message 2 of 2
Report
1 REPLY 1
Square Community Moderator

Best Answer

Thanks for your post, @Spinayarncraft!

There are a few options available from the Square for Retail POS App and the online Square Dashboard that allow you to view and print customer transactions. Please see below!


Square for Retail POS App


View your customer’s transaction history

  1. Open the Square for Retail POS App and navigate to More > Customers.
  2. Select a customer to bring up their Customer Profile.
  3. Scroll down to Transactions.
  4. Tap View All to see all of their purchases.



Square Dashboard


View your customer’s transaction history

  1. Go to the Square Dashboard and navigate to Marketing & Loyalty > Customer Directory.
  2. Click on the customer's name to open their Customer Profile.
  3. In the Activity section, click Show More until you can see all of the customer’s transactions.


Print your customer’s transaction history

  1. In the Customer Profile on the Square Dashboard, click the ellipsis icon () ****in the top right corner.
  2. Select Print Customer. You’ll then be able to preview all of the printable information.
  3. Under the Activity section, click Show More until you see all of the customer’s transactions.
  4. Press the Print button.


Export your transactions

  1. On the Square Dashboard, navigate to Reports > Transactions.
  2. Use the Date Range filter to set the required time period.
  3. Click Export > Transactions CSV.
  4. You’ll then be able to download a spreadsheet file that includes all transactions within that time period and the names of customers assigned to these purchases.


I hope this helps! If you have any further questions or need additional assistance, please let me know.

729 Views
Message 2 of 2
Report