Enable Payment processing

[dankdan]

For some reason I can't enable payment processing and I don't know how i only opened my online store a few days ago please help

[k_atie]

Hey @dankdan! Thanks for your post and welcome aboard the Community! 

It sounds like our verification system wasn't able to verify the information you provided on sign-up. Since we don't have any account visibility here in the Community, I'd recommend getting in touch with our customer success team, who will be able to go through the necessary security protocols to find your account and activate payment processing if applicable. Our number is 0800 098 8008. We’re available by phone from Monday to Friday, 9:00 AM to 5:00 PM.

There may be a wait when you call, so feel free to use our callback option if you can’t wait on the line.