Help

I have a Weebly Professional Bundle but need to change the website it is configured against. I can't see any way to do that in the Weebly interface. All the online instructions appear to be outdated. I've submitted a support ticket to Square but an hoping for a quicker response than "1 to 3" days. ... View more

I am currently 67% paid off on my current Square loan. I have noticed that a lot of people have been waiting longer than usual. Is square not giving out loans that much now due to the economy or what’s happening? We could really use a new round of capital due to the high demand we are expecting for the holidays, but Square keeps telling me the same thing and normally my account usually always gets reviewed around the same percentage. This year alone we have processes well over $210,000 Which is a dramatic increase from last year ... View more

Hi Square Community,   I’m Abhi (@abhiroop), Product Manager for Managerbot. Managerbot is now available to Square sellers in the United States, and I’d love to answer your questions about it.   Managerbot is AI built into Square. It uses the Square data already in your account (like sales, items, customers, team, locations, and more) to answer questions about your business in plain language. It can also help with tasks like drafting a marketing email, updating items, or building a report. You review and approve proposed changes before they’re applied.   Join me and @Donnie-M , Square Champion and owner of Table & Ledger, for a Managerbot Q&A. Ask us how to get started, what tasks Managerbot can assist with, how it handles your Square data, when it requests approval, or what features you want to experience in the future. Post your questions in this thread between now and November 12, then come back on November 12 at 10 AM PT / 1 PM ET for our answers.   All sellers are welcome to participate, though Managerbot is currently only available in the United States. Not sure where to start? Here are a few ideas:   “I run a coffee shop. How could Managerbot help me during a busy week?” “Can Managerbot compare my item sales this month with last month?” “What changes can Managerbot make, and when does it ask for my approval?” “Can Managerbot help me create a promotion for customers who haven’t visited in a while?” “I run a [type of business]. How could I use Managerbot to [task or goal]?” Try it before the Q&A Open Square Dashboard and look for Chats in the left navigation. You can also watch the video below or read the Managerbot guide in the Support Center.     Leave your questions below. Donnie and I look forward to hearing from you! ... View more

Help with my website -   I updated my payment method and my site reverted back to one I haven't used in YEARS.   When I go to edit it, my current site is there, but it will not publish. It says "It appears that your domain is not properly setup to display your website. Please follow the domain setup instructions, or if you already have, allow up to 48 hours for the DNS changes to propagate."   What DNS changes? Why did my site revert to an old one?   I'm running a small business, and my old site has the wrong contact information, wrong pricing info, and looks awful to boot.   Tech support is 1-3 days to reply - I'm running a business here... 😞   Literally all I did was update my payment info.   Thanks in advance ... View more

Hello community, I am reaching out to see if any other business owners are experiencing a critical security issue with the Manager Bot integration on Square POS. Currently, the bot appears to completely bypass role-based access controls and team permissions. Even when logged in under restricted employee profiles using personal passcodes, employees can still access the Manager Bot. Through the bot, users are able to pull up sensitive account information, including: Full financial and sales reports Employee details and payroll data Banking and payout information There does not appear to be an option to set a PIN/passcode override specifically for the bot, nor a way to restrict its visibility by staff role. Has anyone found a setting in the Dashboard to disable or restrict access to the bot for standard team members? If a Square team member is reading this, please advise on how to enforce strict owner-only permission controls for AI/assistant features. Thanks for any insights or workarounds! ... View more