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👋 Hey y'all! We are testing the ability to give Managerbot rules with which it can reply to customer leads.   🎥 [2min] Qualifying Leads with Square Messages   TLDR - want to help you get back to more inbound leads, but make those leads more high quality and give you time back so you can focus on your business. If you feel like this applies to you, I'd love to spend 30min with you and grant you $5k in free processing for your feedback. Thanks!   Conrado   ... View more

I've seen others ask about moving "how to get it," but that's not what I need. I've looked all over the Square website, but I'm still having a problem. I have my pickup location set correctly, but in the "how to get it" spot on the product page it still lists an old pickup location that we don't use anymore. Here's an example: https://mt-healthy-historical-society.square.site/product/mt-healthy-opoly-game/VZOJJQOY66AVB27CL7QDLDBR?cs=true&cst=custom. I need to remove the "Re/Max office," but no matter what I've tried it stays there. I would appreciate any help I can get.  ... View more

If a customer has not picked up their donated gift card for weeks, can I take the $ back off the card? ... View more

I didn’t receive a notification for a cancellation this morning.  I asked the AI chat bot how I can get square to send cancellation notices to me. It directed me to change the settings on my phone, which were already set properly.  Then it said it would connect me to a human. It said support was available 7 days a week starting at 8am CT. No support. It was 930 CT. And then it said human support was available only M-F.  So I asked  AI chat again about how to change the notifications settings, and it directed me to change notification settings in Dashboard.  There is no option for notifying me of cancellations.  The AI said I just have to check Calendar frequently.  Another 90 min wasted with no resolution and a chat filled with incorrect information. ... View more