Categories displayed twice on POS

Omeda · ‎09-02-2024

Something strange has happened to my POS display. All my categories are displayed twice. My website is fine only one category there. I've uninstalled the app and cleared the cache but it appears the same when I reinstall. Anyone any ideas?

Breffni · ‎09-03-2024

Hi @Omeda, thanks for flagging this.

That does sound strange - is this still happening today?

If so can you please share some screenshots with examples and also let me know what software version your app is on? You can check this in the app store.

I'll keep an eye out for your reply.

Breffni
Community Moderator, Ireland, Square
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Omeda · ‎09-16-2024

I actuallly found somewhere I could delete one of the categories. I did this but then had to go through and reassign reporting categories.

JosClark · ‎02-28-2025

I thought it might have to do with adding a location to my set up, and attemped to delete the categories for that new location, only to find all my categories have now gone, from all locations, and I will have to create them again and (worse) reassign every item to my categories. Not impressed!