Customer screen connection

Last year we purchased the new square register with the customer screen. For the last few weeks the screen becomes disconnected and I have to pull it off and reinsert it. We are hardly using it right now because our greenhouse isn’t open for business yet. The few times we needed it I have to reinsert it. Anyone else?

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Square Champion

Hey there @dutch1.  All Square hardware comes with limited warranties.  Based on your statement that you purchased yours “last year,” and given that the Register has a two-year warranty, you should be able to file a warranty claim.  Here’s a link to the necessary information.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

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Thanks!

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