will i lose customer history if i delete and reload customers?

[Janot]

I uploaded an altered customer file and now the information has shifted.. ie... address and email address don't line up with the correct customer. I have an unaltered download and want to import it, but if I first delete all contacts will the purchase history be lost?

[JJ_]

Hey there @Janot 

My best advice here is to reach out to our support team so they can get this escalated for you and restore your Customer Directory to a time before this upload happened.  You can give them a call at 855-809-9000 (English) or 855-700-2000 (French) between 6 am - 6 pm Pacific Time Monday-Friday. If you call outside of these hours, you will be required to enter your Customer Code to validate your account.