Re: website traffic report not updating

StilesSupplyCo · ‎09-18-2023

Is anybody else experiencing their traffic reports showing 0 this weekend?

My Google Analytics and Microsoft Clarity show it was a fairly slow weekend for traffic, but my square reports are showing absolutely no traffic from 8/16 through 8/18.

Not a major concern as it looks like everything is still functioning on the site. Just curious if anybody else is seeing the same thing.

TheRealChipA · ‎09-18-2023

@StilesSupplyCo Yup. 0 visits for 9/16-18. Odd. I’m going to flag this post. Seems like a bug.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!

StilesSupplyCo · ‎09-18-2023

So I'm not alone, good to know. Doesn't seem to have affected anything else but when two platforms show data and one doesn't something is certainly not right.

StilesSupplyCo · ‎09-19-2023

Any update on this? I'm still showing 0 visits and views through yesterday now.

TheRealChipA · ‎09-20-2023

Hey @StilesSupplyCo. I just checked and the traffic numbers for 9/16 through today are restored. I have numbers and information for all days, now. I hope you do, too

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!