It has literally taken months to get my domain transferred to Square and up. We were almost up and running when I learned that Square will not process for my business.
Sad part is that every step has taken weeks and responding to inquiries from Square generally lead me to links and forms that form fields wouln't work...I can't tell you how many times a field wouldn't accept basic standard data.... and of course there is no customer service available without jumping through hoops. This has been an utter nightmare.
Let me explain... it took weeks to get the website ssl account and email address and and and and there isn't a well defined process. I work day-and-night and then find out that I just blew half a day trying to fix something I have no control over and that I wasn't notified of so that I could have worked on something else. Pitiful.
Now I need to move the domain back to where I was.
My concern is that I have a gmail account and have paid for services which I haven't been able to use and won't be able to use.
1. What is the fastest process to transfer a domain out. The standard response lacks any tangible information which I can plan out the immediate future.
2. What is the safest way to keep the email address operational while going through this transition (again, it is a google business email however the purchase was made through square.
3. When can I expect a refund?
Thank you.
