terminal not recognising barcodes

[Bass]

I've purchased the LS2208 scanner compatible with my square terminal and I have connected it through the hub.  My barcodes are UPC however they are not recognised when I scan my products.  Do I have to enter the barcodes into the items.  Unsure of what to do. Any help appreciated. Thank you

[Seamus]

Hey @Bass,

Thanks for reaching out and sorry to hear you're having trouble with your barcode scanner!

I don't actually have experience using one of these myself, however you can find a general troubleshooting guide for barcode scanners on our website, as well as a setup guide for the LS2208 on Zebra's website.

I also did a search on setting up Zebra scanners to scan UPC and found this guide - I think this may be the one to use, let me know how it goes!