start and end drawer

where did the 

"start drawer" and "end drawer" go?  it's not in reports anymore???  we used  that everyday.  gone mid day...???  please advise

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Square Community Moderator

Hello @GingerBugs,

 

Oh no! That is super bizarre. And this happened just this week? Have there been any updates? Also, can you confirm the Square Device that you are using? 

MayaP
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yup happened a few weeks ago.  we use ipad square POS for years.... and one day it's gone?  

 

so we use a post it note and the sales report :(. 

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Square Champion

Hello @GingerBugs Have you checked the Add-Ons? If you go to MORE at the bottom of your menu you should see Add-Ons. Cash Management is an option...you may need to add then. I know it used to be part of the system, but I think it may have been separated out during an update.

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Square Community Moderator

Thank you @HC_Charlie! If that doesn't resolve the issue please let me know. 

MayaP
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cash management says it's "added"  and when we go to reports.  its not there?  

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Square Champion

Not sure why...I just added it, and then it said "see in reports" and it was there in reports. I'd try to REMOVE it from the Add-on screen....and then Re-add it in. Might need a reboot of the software if that doesn't fix it.

 

In order to remove, go back into Add-ons, click on Cash Managment, then from the three-dot menu at the top, select remove.

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