@BRT ;
What device are you using to connect to the net? Android, Apple, Terminal, Register, other?
I have a Samsung S20FE and for some reason when I am using the WiFi, Square shows as Offline.
I turn my WiFi off and use the cell tower and everything is fine. This just started a week or 2 ago.
Since for payments I use 2 Ipads, I have not noticed exactly when this started on my Samsung Cell phones.
If you are using a device that can connect to a cell tower try turning off your Wifi and connecting to Square.
I am not sure what the difference is but I have had a few updates.... Square, Samsung and Cell carrier and have no idea which one has caused this to happen.
Keith
Owner
Pocono Candle
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Square Support Number 855-700-6000.
Make Sure App and OS is up to date on your Device.
