Square appointments is cancelling customer appointments on its own.
Today, a customer received a message, stating her 2.30 pm appointment was cancelled.
Neither I nor the customer cancelled this appointment. I had the same problem with another scheduling program I used for nearly 10 years. I only left that program, trying to avoid this very problem.
With all the steps required to cancel an appointment, I thought this would not happen.
Anyone else have this problem? Obviously a huge problem.
