Hey @Ddenherp. It sounds like you haven’t enabled tap to pay on your phone. Here are links to the getting started guides for Android and for iPhone. In both documents there is a section called “Accepting Payments” with steps for ensuring you have it enabled on your devices.
Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)
Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!
