"Shop Our Instagram" in Square - tagging not working

Our tags are suddenly not working in the instagram shopping feature in Square. We can see the grid, and add tags to products, but when we save tags and publish them they do not appear. We have tried disconnecting and reconnecting our instagram feed but this doesn't seem to change anything. Any ideas how we can make sure our links are working? Our instagram is samreadbookseller and our webpage for this is: https://www.samreadbooks.co.uk/s/instagram

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Square Community Moderator

Hi there, @SamRead - Thanks for reaching out to us here on the Square Community.

I'm not sure of the answer to this one myself, so I'm going to consult with the Square Online team on this one to get the best answer for you and see if this is something we're able to help with.

I'll reach back out to you here once I gather more info!

Violet
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.



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