"Book Now" doesn't appear on website in mobile view

[Newbiehere]

We have integrated the 'book now' button onto our website.  It is visible and works well from a desktop or laptop but does not appear at all on any mobile device (tested over 10 devices from phone to tablets, ios, android, etc). 

www.rchplasticsurgery.com

Please advise.

[Goldneye]

HI, can you please share a link?  

[Newbiehere]

Hello!

www.rchplasticsurgery.com

[Goldneye]

HI, thank you for the link.  I see the Book Now button on Safari.  No button on Chrome or iPhone.  

You can try to contact Customer Support with this link.  Monday to Friday.  (Monday is a Holiday.)

Contact Customer Support

https://squareup.com/help/us/en/contact?panel=FAB456B04971&skip_unit_select=true

You will get a few options to contact, click Call Us, a new browser window will open with phone number and customer code.

You must be logged into your account and is best on a laptop or desktop.  Phone app sometimes displays unavailable at times.

[sayra]

Hey @Newbiehere - After testing your site, I can see that the book now button on mobile is NOT showing up as mentioned by @Goldneye. In your case, please contact your host for further troubleshooting steps. Since the site was not made on our platform we are unable to assist with this. 

Good luck 🍀 

[Newbiehere]

🤨