put transaction through on other payment instead of card

[marjory]

Help, I put card transactions through on other payment which I've now learned doesn't transact. Can I fix this?

[Arie · Accepted solution]

Hi @marjory,

Thank you for reaching out, and welcome to the Seller Community 👋

When a payment is recorded an other payment, no card information is recorded. Unfortunately that means you can't retroactively process these payments.

Take a look at this guide to get started accepting card payments on the Square App with your Square Reader.  

Please let us know if you have any other questions! 

[marjory]

Thanks for that Arie