outstanding invoice balance incorrect

[myz_kel]

Hi,

My App is giving me an oustanding invoice total of say $2000 when in fact when you tally up the total manually its only $1400 - can anyone explain why this is happening?

Thank you in advance

Kelly

[Seamus]

Hey @myz_kel,

Thanks for reaching out and welcome to the community!

While we're not actually able to view and discuss your private account info via our seller community forum, please get in touch with our Australian support team on 1800 760 137 - they'll be able to look into your account specifics and provide advice accordingly 👍

[myz_kel]

great thank you