keep getting payments are not enabled for this site

keep getting this message at my checkout my account is new but i have fully completed the set up guide and have liked stripe any ideas on this ?

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Square

Solution

Hi @gareth33, thanks for your patience. I'm just taking over from Lou here. 

 

We checked your case with our Square Online team, and they confirmed that as your website is a Square Online site, Square will be the payment processor.  

 

We noted that some of your items are unavailable due to a location sync issue.

 

To fix this, you will need to update your location type from Mobile to Physical, as well as input a validated address here. 

 

Once this is done, you'll need to go to: 

 

Online > Fulfillment > Shipping > Edit your Shipping Address (if it's correct, just make a small edit and resave). 

 

 

This will initiate a resync and will allow the Online store to be recognised as available. 

 

I hope this helps! 

 
Breffni
Community Moderator, Ireland, Square
Sign in and click Mark as Best Answer if my reply answers your question

After a wonderful three years supporting the Seller Community, I've moved teams!
Check out article "A Contact Guide to the Seller Community" to reach out to current Seller Community Moderators.
Thank you for all the memories and connections—here’s to new adventures! 

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Alumni

Hi @gareth33, welcome to the Community 👋.

I'm sorry to hear you're not able to accept payments on your website. If you're using Stripe as a payment method, I'm assuming you have a Weebly website - could you confirm and share your website URL ? 

Lou
Community Moderator, Square



After a year of supporting the Square Community, I'm leaving Square for a new adventure down under !
Check out article "A Contact Guide to the Seller Community" to reach out to current Seller Community Moderators.
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Square

Solution

Hi @gareth33, thanks for your patience. I'm just taking over from Lou here. 

 

We checked your case with our Square Online team, and they confirmed that as your website is a Square Online site, Square will be the payment processor.  

 

We noted that some of your items are unavailable due to a location sync issue.

 

To fix this, you will need to update your location type from Mobile to Physical, as well as input a validated address here. 

 

Once this is done, you'll need to go to: 

 

Online > Fulfillment > Shipping > Edit your Shipping Address (if it's correct, just make a small edit and resave). 

 

 

This will initiate a resync and will allow the Online store to be recognised as available. 

 

I hope this helps! 

 
Breffni
Community Moderator, Ireland, Square
Sign in and click Mark as Best Answer if my reply answers your question

After a wonderful three years supporting the Seller Community, I've moved teams!
Check out article "A Contact Guide to the Seller Community" to reach out to current Seller Community Moderators.
Thank you for all the memories and connections—here’s to new adventures! 
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