how to close a partially paid invoice with an outstanding balance

I want to close an invoice for which the deposit was paid but there is still an outstanding balance open. I tried to change the invoice to the amount that was paid but whenever I want to update the invoice with the changes Square is telling me that the invoice total must be at least $1.00 more than the $ amount that my customer has already paid. 

 

The reason why I want to close the invoice is that it is an old invoice from last year and the amount that was already paid [deposit] is not showing up in my sales report

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Square Community Moderator

Thank you for reaching out, @la_ni

 

I went ahead and moved your post to a thread where sellers have discussed cancelling invoices. The post by EJ will give you some tips on doing so. 

 

 

Please let me know if you have any other questions. 

Kassi
Community Moderator, Square
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