I want to close an invoice for which the deposit was paid but there is still an outstanding balance open. I tried to change the invoice to the amount that was paid but whenever I want to update the invoice with the changes Square is telling me that the invoice total must be at least $1.00 more than the $ amount that my customer has already paid.
The reason why I want to close the invoice is that it is an old invoice from last year and the amount that was already paid [deposit] is not showing up in my sales report
Thank you for reaching out, @la_ni -
I went ahead and moved your post to a thread where sellers have discussed cancelling invoices. The post by EJ will give you some tips on doing so.
Please let me know if you have any other questions.
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