fulfillment settings cannot be edited (glitch)

[scottiespizza]

As of the last hour or so, when we log into the square online dashboard and try to adjust our fulfillment settings, we are unable to save the settings. That is, we click the 'Save' button and nothing happens. Tried on multiple devices and different browsers to no avail. Our current setting has too low of a limit on our pickup times so *of course* this glitch is costing us business as we're not able to fill in our actual capacity by increasing the limit. Please help!

[scottiespizza]

Is anyone else having this problem or just us?

[JJ_]

Hey there @scottiespizza if you're still experiencing this, I suggest you contact our eCommerce support team ASAP. The Seller Community is maintained by other Sellers and Moderators so I apologize for getting back to you a couple of days later.

You can give us a call at 855-700-6000 between 6 am - 6 pm Pacific Time Monday-Friday. If you call outside of these hours, you will be required to enter your Customer Code to validate your account.

You can also get in touch with our Messaging and Email Support Teams here.