Hi @jaenjumah,
Thank you for writing in and welcome to the Seller Community!
It definitely sounds like something is amiss here, as you should receive orders from within your order radius. I'd really like to dive deeper into your account settings, but am not able to go into account specifics via this forum. I'd recommend reaching out to our support team, who'll be able to take a look into the backend of your account, and file a ticket with our eCom team if necessary. You can reach us on 1800 760 137, Mon-Fri, 9am-5pm Melbourne time, for further assistance.
